We at 1stvisiontv We guarantee coverage for all subscription periods .website recognize the significance of evaluating our service before making a commitment to purchase. This is why we offer a complimentary 2-hour trial to all prospective clients. This enables you to verify that our selection of channels meets your requirements and that you are fully content with our service. If you encounter any technical issues or have any questions during the setup process, our support team is available to assist you through email. Our service can be downloaded digitally, and we suggest that you test the demo prior to making a purchase to fully comprehend its features. However, please keep in mind that due to the nature of digital products, we are unable to offer refunds once the files have been delivered to you, unless there are exceptional circumstances. If our server experiences downtime and we are unable to restore it within a 2days, we will reimburse you as soon as possible. Nevertheless, please be aware that it may take up to 3 days for the refund to reflect in your bank account or card, depending on the payment method utilized.